Discount, influencer and promotion codes
You can redeem discount, influencer and promotion codes directly in the shopping cart during the order process. The corresponding discount will be calculated immediately.
Vouchers (vouchers for a certain amount of Euros) are to be considered as another payment method. You usually receive them from the customer service as compensation for problems with a previous delivery. Please enter them in the penultimate step "Payment" in the ordering process.
After clicking the "Apply" button, the corresponding voucher amount will be deducted from your invoice amount.
Product vouchers/ support coupon codes
Vouchers that you have received from customer support for a specific product must be redeemed separately. To do so, click on "Redeem promotion code" in the "Information" tab in the footer of the ESN website. You can then enter the 16-digit code and select the product.
Subsequent adding/changing of promotion codes
We ask for your understanding that we cannot add or change promotion codes to your order later, because the payment of the invoice amount has already been made.